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FTG Technologies Customer Care Representative

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Voicemail Solutions

Some of your employees prefer the telephone for messaging. Some prefer a desktop PC. Both may require fax capabilities. A voice messaging system such as the Intuity AUDIX LX provides both a telephone user interface, as well as a graphical user interface. This gives users a choice of how to access their voice, fax, and if implemented, email messages, based on where they’re working, their job responsibilities, and which method is most conducive to that moment.

Users can access all of their messages (up to 9.1 hours in a mixed-media mailbox) during the same telephone call over the same universal voice port or by using a graphical user interface. Four channels providing text-to-speech capabilities are included, allowing access to all messages (voice, fax header and subject associated with the fax message, and text/email) from any device, including a home phone, cellular phone, and a PC.

Today’s messaging requires more than just sending and receiving separate voice mail, email, and faxes. The  Avaya Intuity ™ AUDIX® LX Multimedia Messaging System provides a telephone and graphical user interface, integrated fax messaging, access to email, text-to-speech, a multitude of features, multilingual capabilities, and flexible networking options, all standard with the system! This complete solution provides an affordable platform that can grow as your needs grow.

The Intuity AUDIX LX multimedia messaging platform provides a low-cost messaging solution for voice messaging, fax, and email access to smaller sites, either a small to mid-sized business or a smaller location of a large business. Written in the language of the Linux operating system, the platform can run on industry standard hardware, which substantially lowers the total cost of ownership and makes it more flexible and modular. Message access is accomplished through both a telephone user interface and a graphical user interface. Text-to-speech capabilities further allow the user to access messages anytime, anywhere.

Every Intuity AUDIX LX system is “multimedia enabled” today with the ability to accept voice, fax, text, file attachments, and email as valid message types. This unique architecture allows for mixing of media types within messages. For example, a user can send an email message with a voice message attached to add clarity to the communication. This architecture satisfies the short-term needs of the smaller location while supporting the evolutionary movement of messaging toward the Avaya™ Unified Communication solution.

The Intuity AUDIX LX platform provides cost-effective sizing to meet individual office requirements. It can support a maximum of 24 voice/fax ports, 500 hours of storage, and 1,200 mailboxes. The Intuity Message Manager graphical user interface application supports a maximum of 1,200 users and 32 simultaneous sessions.

For more information on the voice messaging applications from FTG Technologies please call us today at (617) 367-7474.

 

 

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