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Network Management & Monitoring

noc1SW_synergy_partner_authorizedFTG Technologies offers a complete managed solution for performance monitoring, reporting, event notification and alarming.  The service enables you to quickly detect, diagnose and resolve network performance problems and outages. The network-centric views are designed to deliver the critical information your IT staff needs to quickly review real-time statistics and network performance metrics. The Engineering team at FTG Technologies will implement manage the system for you, meaning you will spend more time actually managing your business.

FTG Technologies' Performance Monitoring  Service:

  • Monitors and analyzes real-time, in-depth network performance metrics for routers, switches, servers, and any other SNMP-enabled devices;
  • Provides a highly intuitive web interface with point-and-click simplicity and  “Top 10” views of your global network;
  • Enables advanced alerting for correlated events, sustained conditions, and complex combinations of device states;
  • Scales to accommodate growth and management needs;
  • Extends management capabilities to NetFlow traffic analysis and monitoring of VoIP performance, wireless devices, applications and servers;
  • Leverages a Universal Device Poller to monitor any SNMP-enabled device;
  • System is completely managed and maintained by our highly skilled engineering  team.

Performance & Fault Management

FTG Technologies continually evaluates a variety of management applications and products to deliver the best possible service levels to our customers.  SolarWinds Orion is a comprehensive fault and network performance management platform recommended by FTG Technologies.  Orion NPM provides comprehensive performance, fault management, and network availability tools to ensure that your network is always running at peak performance. Via a cutting-edge web interface, Orion NPM gives you a unified view into the performance of thousands of nodes and interfaces on your network. From a single web page, you can monitor performance management metrics from any SNMP-enabled device, including routers, switches, firewalls, and servers. Commonly monitored metrics include bandwidth utilization, packet loss, latency, errors, discards, and quality of service. With Orion NPM, you get the information you need to quickly fix issues before your users ever have a chance to call the help desk.

Orion NPM enables you to quickly and easily configure powerful network alert engines to respond to hundreds of different network scenarios, including multiple condition checks. These network alerts help you recognize and correct issues before your users experience performance degradation or availability issues.

With alerting support for correlated events and sustained conditions, Orion NPM ensures that you don’t get paged at 3am unless there is a critical issue. Additionally, Orion NPM can automatically escalate network alerts until a problem is resolved.

For more information on network management solutions offered by FTG Technologies please contact us today at (617) 367-7474. 

SolarWinds, SolarWinds.com and Orion are registered trademarks of SolarWinds.

 
Financing & Leasing Services
In today's fast-paced business environment financial flexibility is critical to success. We understand that your business faces unique challenges and our financial specialists are prepared to deliver a solution that's right for you.  A lease is an easy way to enjoy the benefits of the latest technology without assuming the up-front costs, and risks, of ownership. FYI, we'll refer to "equipment leases" periodically, but do keep in mind that your lease may include both equipment and services, plus the additional costs of taxes, installation, and shipping.

Simply defined, a lease is a usage agreement between an equipment owner (lessor) and a user of that equipment (the lessee). The lessee pays a periodic fee, usually monthly, to the lessor for the use of the property. Generally, leases take the form of written contracts with specific terms and conditions spelled out: length of lease term (usually 24, 36, 48, or 60 months), amount and timing of lease payments, and any end-of-lease conditions or stipulations.

The lessor is usually viewed as the owner of the equipment during the lease term, but depending on the type of lease chosen, either the lessee or the lessor may be able to claim the tax benefits of equipment ownership. To learn more about the different types of lease structures available, see "Selecting the Right Type of Lease".

For Large and Multinational Businesses
We are your financing consultant, helping you structure a leasing solution tailored specifically to your organization’s unique technology management challenges, cash flow concerns, and tax management priorities. Our financial services partners have offices around the world to provide point-of-sale service wherever you conduct business. Our global financing solutions help you manage technology acquisitions as your business expands beyond national boundaries.

For Small and Mid-Sized Businesses
We help you acquire the technology your business needs to grow. We'll walk you through different financing options and help you select the right type of financing to keep your business moving forward in the Information Age.

For more information financial and leasing services from FTG Technologies please contact us today at (617) 367-7474.

 
Carrier Services

Moving to a new location? Need to change your telephone or internet service? Want to offset new equipment costs by reducing carrier service bills?

With today's evolving service plans and carrier offerings it may be difficult for your accounts payable and IT staff to remain current on each carrier's offerings.  FTG Technologies can assist your business in reviewing your options to maximize savings and provide the features your business relies on.

By analyzing your current infrastructure and rate plans, our team will identify potential savings and offer cost reduction strategies through consolidation of services, renegotiation of contracts or migration to more cost effective services.  Today's telecommunications industry offers a myriad of service plans and ever increasing technology offerings that your business can leverage with our help.

From telephone service and long distance, to internet access and wide area network solutions; our team understands the systems, technologies and rate plans allowing your business to increase availability and reduce unnecessary costs.

We offer intelligence, thoughtfulness and honesty.  Moving services from one carrier to another will often require circuit extension cabling, reprovisioning of your telephone system and reconfiguration of your data networking equipment.  To provide a complete and honest cost analysis, these components must be factored into any potential savings. Many carriers suggest savings without including these costs in hopes of luring you towards a contract. Through our team of Avaya Certified Specialists and Cisco Certified engineers, we will ensure that no detail is overlooked and therefore avoid unanticipated conversion costs.  We offer not only consultive services, but complete conversion services to assist with the implementation of all recommendations.  By offering a complete analysis and conversion FTG Technologies will avoid the expense of separate vendors.  Typical consultants only review and recommend services.  At FTG technologies we don't just offer recommendations, we offer complete solutions.

At FTG Technologies we understand that our customer's focus should be on their business objectives, not  reviewing carrier service plans and organizing vendors.  We offer the complete solution; anaylis, recommendation and implementation. 

Our team will evaluate your systems and service plans to recommend superior, cost effective solutions for;

  • Local and long distance telephone service,
  • Toll free services,
  • Data networking services,
  • Internet access,
  • Conferencing solutions,
  • Web hosting, and
  • Systems maintenance.


At FTG Technologies we partner with our customers to help you to gain a better understanding of your telecommunications expenditures, reduce your current monthly recurring expenses and develop a strategy to cost effectively implement future technology initiatives.

For more information on how FTG Technologies can help reduce your monthly telecommunications expenses, please contact us today at (617) 367-7474.

 
Auditing & Bill Management

Did you know that more than half of all telecom invoices contain mistakes? In most organizations the telephone and long distance bills are paid as long as they are similar to the previous month.  Most organizations do not have the resources or industry knowledge to effectively scrutinize these invoices.  With today's evolving service plans and carrier offerings it may be difficult for your accounts payable and information technology staff to remain current on each carriers offerings.  FTG Technologies will help your business review your telecommunications invoices and services to maximize savings and eliminate unnecessary expense.  By analyzing your current infrastructure and rate plans, our team will identify potential savings and offer cost reduction strategies through consolidation of services, renegotiation of contracts or migration to more cost effective services.  Today's telecommunications industry offers a myriad of service plans and ever increasing technology offerings that your business can leverage with our help.

From telephone service and long distance, to internet access and wide area network solutions; our team understands the systems, technologies and rate plans allowing your business to increase availability and reduce unnecessary costs.

We offer intelligence, thoughtfulness and honesty.  Moving services from one carrier to another will often require circuit extension cabling, reprovisioning of your telephone system and reconfiguration of your data networking equipment.  To provide a complete and honest cost analysis, these components must be factored into any potential savings. Many carriers suggest savings without including these costs in hopes of luring you towards a contract. Through our team of Avaya Certified Specialists and Cisco Certified engineers, we will ensure that no detail is overlooked and therefore avoid unanticipated conversion costs.  We offer not only consultive services, but complete conversion services to assist with the implementation of all recommendations.  By offering a complete analysis and conversion FTG Technologies will avoid the expense of separate vendors.  Typical consultants only review and recommend services.  At FTG technologies we don't just offer recommendations, we offer complete solutions.

At FTG Technologies we understand that our customer's focus should be on their business objectives, not  reviewing carrier service plans adn organizing vendors.  We offer the complete solution; anaylis, recommendation and implementation.  One call for analisys, recommendations and implemenation.  We simply collect your invoices, analyze your systems and present a complete plan for reducing costs.  If our strategy earns your approval, our team will coordinate and implement the entire solution without referring you to other vendors.

Our team evaulate your systems and service plans to recommend superior, cost effective solutions including;

  • local and long distance telephone service,
  • Toll free services,
  • data networking services,
  • internet access,
  • conferencing solutions,
  • web hosting, and
  • systems maintenance.


At FTG Technologies we partner with our customers help you to gain a better understanding of your telecommunications expenditures, reduce your current monthly recurring expenses and develop a strategy to cost effectively implement future technology initives.

For more information on how FTG Technologies can help reduce your monthly telecommunications expenses, please contact us today at (617) 367-7474.

 
Implementation

Our staff of highly skilled engineers has spent years helping our customers design, implement and manage their voice and data network infrastructures. With careers spanning decades of telephony experience and the highest levels of Cisco and Avaya network certification, our team not only understands the technologies required for a proper VoIP implementation, but we understand the telephone features and functionality that your business has come to on rely on. By understanding every aspect of telephony and taking advantage of today’s technology, FTG Technologies will ensure your implementation is successful. Our dedication to understanding each client's business, and our track record in providing high-quality, professional service has earned us our reputation as a strong, reliable business partner. From overhead paging systems and automatic door controls, to email/vmail integration and remote softphone call center agents, FTG Technologies is your single partner for your complete communications solution.

For more information on FTG Technologies implementation services please contact us today at (617) 367-7474.

 
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